Legal

Privacy Policy

What This Policy Covers

This privacy policy explains how RT Olson Plumbing, Heating and Air Conditioning collects, uses, and protects information you share when you visit rtolsonplumbing.com or contact us directly. It applies to California residents and anyone else who reaches us through this site.

Information We Collect

When you submit a contact form, request an estimate, or call us, you may share your name, phone number, email address, service address, and a description of the problem you need help with. We also collect basic, anonymized analytics data — page visits, browser type, general geographic region — through standard website tools. We do not collect payment card numbers through this site.

How We Use Your Information

The information you share is used to respond to your inquiry, schedule an on-site estimate, and coordinate the work you authorize. If your loss involves an insurance claim, we may use your contact and property details to prepare documentation — but we share that information with your carrier only with your explicit authorization. We do not use your information for unrelated marketing, and we do not sell or rent your data to third parties under any circumstances.

We do not sell, trade, or transfer your personal information to outside parties. The only circumstances under which we share your data are: (1) with your insurance carrier or adjuster, when you have authorized us to coordinate on your behalf; (2) with subcontractors or suppliers directly involved in completing your approved scope of work; or (3) when required by law. Any party we work with in connection with your job is expected to handle your information with the same care we do.

Retention

We retain customer records, job documentation, and related correspondence for as long as reasonably necessary to fulfill the services you requested, meet any applicable warranty or licensing obligations, and comply with California contractor record-keeping requirements. You may request deletion of your personal information at any time, subject to any legal or regulatory hold that prevents us from doing so immediately.

Your Rights Under California Law

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the right to know what personal information we hold about you, request that we delete it, and opt out of any sale of your data — though we do not sell data. To exercise any of these rights, contact us using the information below. We will respond within the timeframe the law requires and will not discriminate against you for making a request.

Our services are limited to California. We do not knowingly collect information from residents of the European Union, and GDPR is unlikely to apply to interactions with this site. If you believe your data is subject to GDPR protections, please contact us and we will work with you in good faith.

Contact Us About Privacy

If you have questions about this policy, want to know what information we hold, or need to report a concern, reach us at:

RT Olson Plumbing, Heating and Air Conditioning
9064 Pulsar Ct. Suite J, Corona, CA 92883
Phone: (951) 344-5596
Email: office@rtoplumbing.com

This policy may be updated periodically. Material changes will be reflected with a revised date at the top of this page.